Refund Policy

Last Updated: September 2026

At REPOMIND AI LLC (operating through repomindaillc.com), we strive to provide the highest quality digital assets, SaaS solutions, and custom technical services. Because of the irrevocable nature of our digital infrastructure business, our refund and cancellation policies are strictly enforced to protect our intellectual property, time, and labor resources.

1. Custom Digital Services

We operate on a fixed-price, milestone-based model for all bespoke services, including Custom Web Infrastructure, SaaS Integrations, and Deep Technical Audits.

  • Payment Structure: A 50% upfront deposit is required to commence work. The remaining 50% balance is due upon project completion and prior to the final handover of assets or source code.

  • Cancellation Before Work Commences: If you request to cancel a service before the project architecture or kickoff phase has started, a partial or full refund of the deposit may be issued at our management’s discretion, minus any payment processing fees.

  • Strict Non-Refundable Deposit: Once the 50% deposit is paid and our team has started the work, that payment is strictly non-refundable. You are compensating REPOMIND AI LLC for the time, labor, and strategy already allocated to your project.

2. SaaS Subscriptions & Digital Assets

We offer digital assets and SaaS dashboards via weekly subscriptions, monthly subscriptions, installment plans, and one-time purchases.

  • All Sales Are Final: Due to the digital nature of our goods, all sales of codebase blueprints, UI kits, and SaaS access are final. Once a digital asset has been downloaded or workspace access has been granted, absolutely no refunds, returns, or exchanges will be issued.

  • Subscription Cancellations: You may cancel your weekly or monthly SaaS subscription at any time through your Client Portal. Cancellation will prevent future billing, but no prorated refunds will be issued for the current active billing cycle. Installment plan commitments must be paid in full as agreed upon at checkout.

3. On-Demand Engineering & Hourly Support

For product customization, live troubleshooting, and ongoing website maintenance, we offer technical services billed on an hourly basis.

  • Non-Refundable Labor: Hourly technical support and maintenance services are billed strictly for the time and engineering expertise provided. Once work, customization, or troubleshooting has commenced or been completed, these hourly fees are absolutely non-refundable.

4. Mandatory Checkout Agreement & Anti-Chargeback Policy

We highly recommend speaking with our team before making a payment for custom services to ensure our solutions perfectly align with your operational goals.

  • Checkout Agreement: Before completing any payment on our website, you are required to check the terms and policies agreement box. By checking this box, you legally acknowledge that you have read, understood, and agreed to this strict no-refund policy.

  • Chargeback Waiver: By checking the agreement box at checkout, you legally waive your right to file a chargeback for digital goods delivered, hourly troubleshooting rendered, or custom milestone services initiated. Any fraudulent chargeback attempts will be aggressively disputed utilizing your project brief, time logs, communication records, and this legally binding agreement.

5. Contact Information

If you have any questions regarding your project status, subscription cancellation, or digital access, please contact us prior to making a purchase:

REPOMIND AI LLC Website: repomindaillc.com Support Email: support@repomindaillc.com Phone: +1 (402) 876-0404 Headquarters: 326 E Court Ave PMB 4009, Jeffersonville, Indiana, 47130, USA