Refund & Cancellation Policy
Last Updated: August 2026
At REPOMIND AI LLC (operating through repomindaillc.com), we strive to provide the highest quality digital assets, SaaS solutions, and custom digital services. Because of the nature of our digital infrastructure business, our refund and cancellation policies are strictly enforced to protect our intellectual property, time, and labor resources.
1. Custom Digital Services (Cancellations & Refunds)
We operate on a fixed-price, milestone-based model for all custom services (including Custom Web Infrastructure, SaaS Integrations, and UI/UX Branding).
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Payment Structure: A 50% upfront deposit is required to commence work. The remaining 50% balance is due upon project completion and prior to the final handover of assets or source code.
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Project Timelines: Standard projects typically require 2 to 4 weeks. Large-scale or highly complex custom builds typically require 4 to 8 weeks.
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Cancellation Before Work Commences: If you request to cancel a service before the project architecture or kickoff phase has started, a partial or full refund of the deposit may be issued at our management’s discretion, minus any payment processing fees.
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Strict Non-Refundable Deposit: Once the 50% deposit is paid and our team has started the work, that payment is strictly non-refundable. You are compensating REPOMIND AI LLC for the time, labor, and strategy already allocated to your project.
2. Digital Assets & SaaS Products (No Refunds)
All digital products (templates, codebase blueprints, UI kits) and SaaS dashboard access require 100% payment upfront.
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All Sales Are Final: Due to the irrevocable nature of digital goods, all sales of digital products and SaaS templates are final. Once a digital asset has been downloaded or access has been granted, absolutely no refunds, returns, or exchanges will be issued.
3. Mandatory Checkout Agreement
We highly recommend speaking with our team before making a payment for custom services to ensure our solutions align with your goals. Before completing any payment on our website, you are required to check the terms and policies agreement box on the checkout page. By checking this box and completing the payment, you legally acknowledge that you have read, understood, and agreed to this strict no-refund policy.
4. Anti-Chargeback Policy
By checking the agreement box at checkout, you legally waive your right to file a chargeback for digital goods delivered or custom services rendered. Any fraudulent chargeback attempts will be aggressively disputed using your project brief, communication logs, and this legally binding agreement.
5. Contact Information
If you have any questions regarding your project status, service cancellation, or digital access, please contact us prior to making a purchase:
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Company Name: REPOMIND AI LLC
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Website: repomindaillc.com
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Support Email: support@repomindaillc.com
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Phone Contact: +1 (402) 876-0404
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Official Business Address:326 E Court Ave PMB 4009,Jeffersonville, Indiana, 47130, USA